Gaya APA
Gaspersz, V. (2005).
ISO 9001: 2000 and continual quality improvement; interpretation, documentation, improvement, self internal audit (1).
Jakarta:
RajaGrafindo Persada.
Gaya MLA
Gaspersz, Vincent.
"ISO 9001: 2000 and continual quality improvement; interpretation, documentation, improvement, self internal audit".
1
Jakarta:
RajaGrafindo Persada,
2005.
Multimedia.