Gaya APA
Pheng, L, S., Rui, Z. (2016).
Service Qualityrnfor FacilitiesrnManagementrnin Hospitals .
singapore:
Springer.
Gaya MLA
Pheng, Low, Sui., Rui, Zhu.
"Service Qualityrnfor FacilitiesrnManagementrnin Hospitals".
singapore:
Springer,
2016.
Administrasi Rumah Sakit.