Gaya APA

Dishongh, R. (). ACHIEVING PATIENT (aka Customer)EXPERIENCE EXCELLENCE . San Francisco-Paris-Duseldorf-: CRC Press.

Gaya MLA

Dishongh, Rhonda. "ACHIEVING PATIENT (aka Customer)EXPERIENCE EXCELLENCE". San Francisco-Paris-Duseldorf-: CRC Press, . Administrasi Rumah Sakit.