Gaya APA
Gospersz, D., D.S.C-CEPIM-CIQA, . (2005).
ISO 9001 : 200 And Contitunal Quality Improvement .
Jakarta:
PT Sun.
Gaya MLA
Gospersz, Dr.Vincent., D.S.C-CEPIM-CIQA, .
"ISO 9001 : 200 And Contitunal Quality Improvement".
Jakarta:
PT Sun,
2005.
Administrasi Niaga.